• A request for a return or exchange of goods can only be accepted within 10 working days from the date of the invoice.
  • Any returns or exchanges can only be accepted if they are authorised by us.
  • You remain responsible for the delivery charge and this will be deducted from your payment before payment is refunded to you.
  • We reserve the right to refuse any return and/or exchange due to any reasonable and or unethical reason.
  • If you have any queries regarding returns or exchanges, as a first port of call, please contact us by email at sales@thaizoneonline.com

Cards accepted