Ordering and Delivery

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Up to 28 Kilos per Consignment

Inclusive of Packaging

Over 28 Kilos – add per Kilo Up to 28 Kilos per Consignment

Inclusive of Packaging

Over 28 Kilos – add per Kilo Up to 28 Kilos per Consignment

Inclusive of Packaging

Over 28 Kilos – add per Kilo Up to 28 Kilos per Consignment

Inclusive of Packaging

Over 28 Kilos – add per Kilo

Up to 28 Kilos per Consignment

Inclusive of Packaging

Over 28 Kilos – add per Kilo
1-3 working days No time slot* £6.50 50p £6.50 50p £15.50 75p £17.50 85p £18.50 £1
Next working day AM/PM* £10.50 50p £10.50 50p £19.50 75p £21.50 85p £23.50 £1
Next working day by 10:30am* £14.50 50p £14.50 50p £23.50 75p £23.50 85p £27.50 £1
Next working day by 9:00am* £16.50 50p £16.50 50p £25.50 75p

Any orders taken after 11am Thursday will not be delivered until Monday. Unless special arrangements have been made with our sales team.

  • The minimum order value is £30.00
  • Delivery to the UK
  • Shipping will be Monday to Friday in the UK, so when you choose this service
  • Next day delivery means the product has been exported from the company only – not at the time you submit your order
  • The delivery areas of the Scottish Highlands and Islands of Scotland, will take longer to deliver since these areas may be in areas other than the main transport links of the UK
  • The delivery time of the carrier in the UK is the period 08:00 to 18:00 which is the responsibility of the carrier. The company UK mail is not affliated in any way and unable to know the exact time for the delivery to customer. Customers will receive information automatically sent to your email or mobile text. Once the product has been shipped out, customers can track your product online.

Acceptance

  • After receiving the goods customers will have to check it immediately upon receipt of the delivery
  • If the product is not complete or is broken or does not match the product you ordered, you must notify the company within 24 hours
  • Photographic recordings of all consignments are taken before dispatch
  • To report any damage to the company you should do so by sending an email to sale@thaizoneonline.com with photographs of damage (one product type to one image)

Cancellation

  • You can cancel your order any time prior to us booking your delivery after this time a £15.00 cancellation fee will be deducted from your refund and no cancellation after dispatch whatsoever

Delivery Limitations

  • Weight per box of 28kg. In the case that the order weighs more than 28kg, transport costs will increase to two or more boxes based on the order